Senior Technical Support Specialist -- HBDC -- Cephied

As Senior Technical Support, you will be responsible for providing first line technical
support to Cepheid customers on all Cepheid products and instrument systems. In
addition, you will provide support to field technical support specialists, field systems
engineers, Cepheid commercial professionals, and technical support professionals
located globally in Cepheid offices as well as distributorships. You will work closely
with sales and marketing, QA/QC, research and development to address customer
concerns, conduct primary investigations, determine corrective action and customer
follow-up. Your operational responsibility for the Technical Support group will be in
the coordination and support of countries in Cepheid’s HBDC program; primarily in
the Asian and America’s markets.

*This is a contract/temporary position.

Responsibilities:

• Serves as primary customer contact for HBDC clinical laboratories, distributors, Cepheid global business heads, Cepheid marketing HBDC managers and NGO organizations for area of primary responsibility (Asia and the Americas).
• Serve as back up and counterpart to European based HBDC support specialist.
• With HBDC specialist counterpart(s), develop and maintain worldwide accounting of technical support logistics for smooth operations of HBDC business.
• Design and perform technical training for internal and external clients, including specialized training materials and delivery methods for the HBDS market.
• Communicate systems introductions and changes- implement training and support strategies for the technical support group – consistent with plans for assay.
• Prepare technical bulletins or troubleshooting guides for global distribution.
• Manage technical communications with global support teams.
• Support phone and e-mail technical support lines for different shifts, including weekends and holidays as schedule demands.
• Work on technical problems of diverse scope, in which analysis of data requires evaluation of identifiable factors. Conduct failure investigation with cross functional teams.
• Following SOPs, ensure accurate and complete complaint handling and documentation in the Complaint Management System.

Required Knowledge, Skills, and Abilities:

• BS/MS in Science, Clinical Laboratory Science.
• 5-7 years of industry/ laboratory experience in medical device industry.
• Knowledge and application of computer, MS-Excel, MS-Word, database is a must.
• Bilingual preferred, fluent in English and at least one Asian languages.
• Ability to work independently and in a team environment with multiple cultures, multiple organizations and multiple internal departments.
• Highly organized with demonstrated attention to detail and ability to cut through complex logistics for results.
• Ability to follow complex procedures and processes, and to use good judgment.
• Knowledge of high level concepts of RNA – DNA, and nucleic acid amplification (NAAT).
• Excellent written/verbal communication and organizational skills.
• Experience in technical support, nucleic acid amplification and 4-5 years work in a laboratory.

Additional Data

Preferred Qualifications:

BS/MS in Science, Clinical Laboratory Science.
5-7 years of industry/ laboratory experience in medical device industry.
Experience in technical support, nucleic acid amplification and 4-5 years work in a
laboratory.

Physical Demands:

Support phone and e-mail technical support lines for different shifts. including
weekends and holidays as schedule demands.
Ability to handle phone support for up to 6 hours per day.

CLS Positions - Palo Alto Medical Foundation

We currently have CLS positions open here in Palo Alto. Our lab is a basic core lab: Chemistry, Hematology, Coag and UA.

We would very much appreciate it if you could recommend to us, licensed CLS graduates of your program who are looking for employment.

Michael Lee, M.S., CLS (ASCP)

West Bay PAMF Labs Manager

Palo Alto Medical Foundation

795 El Camino Real

Palo Alto, CA 94301

Telephone:650-853-2806

Fax 650-853-4944

email:leem12@pamf.org

CLS/Research Associate - Aria Diognostics - San Jose, CA

Aria Diagnostics is a privately funded biotechnology company developing non-invasive prenatal tests.  The company is utilizing molecular biology techniques to offer pregnant women a better option than current prenatal testing.  Aria Diagnostics plan to develop a simple blood test that provides pregnant women with information on the health of their baby early in pregnancy.  The company is headquartered in San Jose, CA

Position:  Clinical Laboratory Scientist/Research Associate

Overview::

The Clinical Laboratory Scientist/RA is responsible for performing high complexity laboratory testing on patient specimens, interpreting and reporting patient results, performing quality control and quality assurance procedures and complying with all applicable local, state and federal laboratory requirements.  The high conplexity nature of the work requires excellent attention to detail effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules and the ability to work independently in a team environment.

Principal responsibilities include:

• Perform laboratory tests, procedures and analyses according to the laboratory's standard operating procedures
• Perform, review and document laboratory quality control procedures
• Operate, maintain and troubleshoot laboratory equipment
• Prepare reagents required for laboratory testing
• Review, interpret and report patient results
• Independently identify and troubleshoot basic problems that adversely affect test performance
• Communicate effectively with coworkers and non-laboratory personnel
• Report all concerns of test quality and/or safety to the Supervisor or Safety Officer
• Assist with final development of protocol and processes for a Laboratory Developed Test and perform other duties as assigned

Requirements:

We seek an individual with a successful track record who must be comfortable with a start-up environment.  The ideal candidate:

• Must possess a valid California CLS license, generalist preferred
• Completion of a CLS training program at an accredited institution or clinical laboratory work experience within the last five years
• Possess working knowledge of local, state and federal laboratory regulations
• Computer skills a must, automation skills preferred
• Ability to analyze and problem solve basic issues that impact test performance
• Strong communicator with ability to maintain open communication with internal employees, managers and customers as needed
• Able to integrate and apply feedback in a professional manner
• Able to manage daily test processing needs with high emphasis on quality
• Ability to work as part of a team
• Ability to perform repetitive tasks
• High volume laboratory experience preferred
• Training in molecular biology techniques preferred

Reporting:  Reports to the Clinical Lab Supervisor

Compensation:  Attractive salary, equity, and benefits package

Please send cover letter and resume to dpuckett@ariadx.com

Various CLS Positions throughout CA - Sutter Health

There are a number of positions available through SutterHealth.  See their job search tool at:

https://sutterhealth.taleo.net/careersection/sh/jobsearch.ftl?lang=en&radiusType=M&radius=1&searchExpanded=true&CFID=150252792&CFTOKEN=67727968&jsessionid=7e3064b980da7e27201cTR

CLS II - Verinata Health, Redwood City, CA

Clinical Laboratory Scientist II (CLS II)

Artemis Health is an early-stage company dedicated to the development of non-invasive prenatal diagnostic tests.
Our mission is to develop diagnostic tests that provide women, their families and healthcare providers with accurate
and timely information about fetal and maternal health. We do this by developing and commercializing non-invasive
and accurate prenatal diagnostic tests for use in early pregnancy, for all women.

Our company is located in Redwood City, CA. We are looking for talented people with proven skills in their discipline
who enjoy working in a collaborative environment to further advances in maternal and fetal health care. This
opportunity to work within a small entrepreneurial team offers tremendous growth opportunities, with competitive
benefits and compensation.

We are seeking a California Clinical Laboratory Scientist (licensed) who is highly motivated to join our efforts in
processing maternal blood and performing genetic analysis.

Responsibilities:

• Responsible for testing and reporting clinical laboratory results used to aide physicians in the diagnosis and treatment of patients
• Selection, implementation, and evaluation of results for Quality Control materials used in statistical process control of laboratory assays
• Troubleshooting assays and equipment for which QC materials fail to perform adequately
• Participation in activities required to support all necessary licensure for the clinical laboratory, including quality management functions and on-site inspections of the laboratory
• Responsibility for maintaining updated understanding and knowledge of the methods employed in the laboratory and the use of the resulting information by physicians through continuing education activities

Requirements:

• B.S. in medical technology, or biological sciences with a curriculum meeting national testing personnel standards
• California Clinical Laboratory Scientist license in categories appropriate for the area of testing performed 
• 2-5 years experience in a clinical laboratory setting involving molecular pathology and/or nucleic acid analysis
• Excellent communication, teamwork player, organizational and time management skills are essential

Interested parties should apply to https://home.eease.com/recruit/?id=535171

Verinata Health, Inc. is an equal opportunity employer.

CLS - Growing Molecular IVD Company - SF Bay Area

I am actively looking for a CLS for a rapidly growing molecular IVD company in the Bay Area. Please let me know if anyone comes to mind.  Your help is greatly appreciated!

 

**We are the only recruiting firm that my client works with.

Clinical Laboratory Scientist:

Responsibilities: The Clinical Laboratory Scientist is responsible for performing high complexity laboratory testing on patient specimens, interpreting and

reporting patient results, performing quality control and quality assurance procedures and complying with all applicable local, state and federal laboratory

requirements. The high complexity nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi

task and be flexible with tasks and schedules and the ability to work independently in a team environment.

Principal responsibilities include:

                                              ·         Perform laboratory tests, procedures and analyses according to the laboratory's standard operating procedures.

·         Perform, review and document laboratory quality control procedures.

·         Operate, maintain and troubleshoot laboratory equipment.

·         Prepare reagents required for laboratory testing.

·         Review, interpret and report patient results.

·         Independently identify and troubleshoot basic problems that adversely affect test performance.

·         Report all concerns of test quality and/or safety to the Supervisor or Safety Officer

·         Assist with final development of protocol and processes for a Laboratory Developed Test and perform other duties as assigned.

Requirements: We seek an individual with a successful track record who must be comfortable with a start-up environment. 

The ideal candidate will have:

                                    •         Must possess a valid California CLS license, generalist preferred.

•      Completion of a CLS training program at an accredited institution or clinical laboratory work experience within the last five years.

•         Possess working knowledge of local, state and federal laboratory regulations.

•         Computer skills a must, automation skills preferred.

•         Ability to analyze and problem solve basic issues that impact test performance.

•      Strong communicator with ability to maintain open communication with internal employees, managers and customers as needed.

•      Must communicate effectively with coworkers and non-laboratory personnel

•         Able to integrate and apply feedback in a professional manner.

•         Able to manage daily test processing needs with high emphasis on quality.

•         Ability to work as part of a team.

•         Ability to perform repetitive tasks.

•         High volume laboratory experience preferred.

•         Training in molecular biology techniques preferred.

Sincerely,

Matt Talmadge, SF Bay Area Medical Consultant

Quality, Regulatory, and Clinical Affairs

APT Medical Consulting

(253) 853-3707x102

www.aptmedical.com

CLS -- Swing/Graveyard Shift (2 Positions)

Natera (formerly known as Gene Security Network) is a growing molecular diagnostics company that helps families have healthy kids. We have developed a proprietary bioinformatics technology (Parental Support) to deliver accurate and comprehensive high throughput testing for reproductive indications from tiny quantities of child DNA – as small as that from a single cell. Natera operates a CLIA laboratory in Redwood City, CA, providing a host of preconception and prenatal genetic testing services based on Parental Support. Test offerings include pre-implantation genetic diagnosis, used by IVF doctors to detect chromosomal abnormalities or inherited genetic conditions and select embryos most likely to result in a healthy pregnancy; products of conception testing, used by obstetricians to rapidly analyze products of conception following miscarriage in order to understand the cause; and non-invasive prenatal diagnosis, currently under clinical trial, to detect fetal chromosomal anomalies in the first trimester using a standard blood draw from the mother.

Job Description

• Analyze clinical laboratory specimens following the standard methods and procedures
• Maintain equipment and instruments in good operating condition, recognize any malfunctions and troubleshoot as needed
• Verify the proper specimen being analyzed for patients and perform correct tests that need to be completed
• Performs quality control procedures to ensure accuracy of clinical data
• Complete routine preventive maintenance and troubleshooting on instruments and equipment
• Responsible for maintaining updated understanding and knowledge of the methods employed in the laboratory
• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action
• Perform Quality Control tests on new incoming shipments of raw materials
• Participates in the updating of departmental standard operating procedures and database to accurately reflect the current practices
• Perform other tasks as specified by the manage/director

Qualifications:

• Current California CLS license (or in process of gaining CLS license)
• Minimum of 1-4 years of experience as a Medical Technologist or equivalent in a clinical laboratory environment (Recent graduates are encouraged to apply; will train on molecular techniques)
• BS/BA degree in Medical Technology or related field
• Must have proven interpersonal, communication, computer, and technical skills
• Molecular Biology experience is preferred